aec russells hall hospital

AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Staff we spoke with did not realise this. Risks within the emergency department were not always identified and escalated appropriately. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. Russells Hall Hospital 3 years ago. aec russells hall hospital. I replied that I knew this. Pensnett Road, Dudley, West Midlands, DY1 2HQ. We are proud to be the healthcare partner you trust to care for those you love. We rated it them as requires improvement because: Published All the best and take care, We were not assured that all patients allocated to wait on the corridor were safe. About: It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. Weve put some small files called cookies on your device to make our site work. There was insufficient senior medical and specialist oversight and in reach to the department. Let us know if this is OK. Well use a cookie to save your choice. We saw much support for the trust, both from the public and from the local health economy. 6 September 2018. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. 17 October 2018. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Staff cared for patients with compassion however, patient dignity was sometimes compromised. These clinics provide patients with the opportunity to be reviewed by a senior doctor. After being discharged yesterday I had spent a month in your care If you need sub-specialty input, you will then be referred to different specialties. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. The Trust also provides community services for adults (including sexual health) and End of Life Care. 2023 BBC. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. The care I received from start to finish was exceptional. Our inspection of the trust covered only this hospital and community services. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. West Bromwich, Thank you for taking the time to tell us about your experience at our hospital and rate our services Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Published The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. 3 December 2014. Bed & Breakfast []. Some patients with suspected sepsis were not identified or managed appropriately. In 2011/12 33,000 ambulances turned up at our Emergency Department. We are continuing to monitor progress against these. 15 March 2011, In Staff were still not always using clinical judgement alongside NEWS scoring criteria. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. There were areas of poor practice where the trust needs to make improvements. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning Click here for the news and events happening at Russell Medical. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. They really invested time in me and understanding me. Acute Medicine Department - The Dudley Group NHS Foundation Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. DY8 4HZ, In This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them The trust employs around 4,147 whole time equivalent staff (WTE). Read about our approach to external linking. 3136/3139) Vikki Thompson, AMU (ext. Went here with my young daughter, to A and E, all staff were very helpful and kind. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. Even the food was great! Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Can Nigeria's election result be overturned? The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. I then come down with a pneumonia on my chest. We were confident that these could be achieved quickly.Key findings related to the following: Published I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. Suspended ratings are being reviewed by us and will be published soon. Such a lovely Dr and an asset to the hospital. DY1 2HQ, Posted via NX West Midlands. A fantastic level of care was provided for my daughter while here. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published It is great to hear that you received excellent care and treatment in the Day Surgery Unit. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Information was available for people to read if they chose to. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical We did not speak to people as part of this follow up review. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. We use this information to improve our site. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. 1 April 2021. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. there are some services which we cant rate, while some might be under appeal from the provider. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Covid-19 Release of Information Call Line: 256-215-7461 []. Some improvement in patient flow through the ambulance triage assessment area were seen. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. 8 June 2012. We spoke with 44 people who were using the service or their relatives. Inadequate You can search by name or top speciality. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. I visited out of hours yesterday after phoning 111 and being advised to. Good They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. DY1 2HQ, Posted via Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. For Covid-19 Test Results or Patient Portal registration please call the number below. Our rating of safe was Inadequate overall. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. psychotherapist for the kindness they showed me. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. Keep 999 and A&E free for serious and life-threatening conditions. Your lovely comments have been shared with the AEC team who will be delighted to receive them. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. Visit https://www.careopinion.org.uk The hospital states this is the largest donation in Russell Medicals history. The hospital is south The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. Bus operators. This was particularly evident in the category of adult majors. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. It is great to hear that you received excellent care and treatment in AMU and Ward A2. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. Russell Medical has been accredited by The Joint Commission since 1959. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. They tell me everything they're doing.". the service is performing exceptionally well. 27 July 2018. I'm so glad we've chosen Russells Hall as our hospital to give birth in. Our rating of well led was requires improvement overall. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. We carried out an out of hours, unannounced, focussed inspection. All rights reserved. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. They suggested I phoned 111. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Have you experienced something like this, here or elsewhere? Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. the service is performing badly and we've taken enforcement action against the provider of the service. [Very happy with 'Treatment'] Published These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Departments did not always have effective systems for identifying risks. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. Creating a new NHS England: NHS Digital and NHS England have now merged. Only a small proportion relates to the emergency department itself. Menu Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. For common health problems visit your pharmacist, GP or walk-in centre. The trust has responded well to the Keogh review in 2013. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. Patient Experience Team. Mill House Coffee is []. People could not always access services when they needed. AEC is part of the Same Day Emergency Care (SDEC). Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. They said the symptoms indicated COVID. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. AEC/RAB (ext. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Health Education England will join us in April 2023. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Care records were still not always written and managed in a way that kept patients safe. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. financial benefits and cost savings for hospitals, and often for patients too. We are pleased to hear that you were impressed with the care and treatment you received with us. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. Patient Experience Team. we have taken enforcement action. Your information helps us decide when, where and what to inspect. The firm said it had complied with the order and the safety of staff and patients was its top priority. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. Following streaming or triage in emergency departments (EDs), Specialists (e.g. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Read about our approach to external linking. So many thanks to All the staff on A2, best wishes take care and stay safe. All the best and take care. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Patient Experience Team. B65 8DA, In The service made sure staff were competent for their roles. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Russells Hall Hospital We are continuing to monitor progress against these. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. Our rating of caring was good overall. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. Diamond also services this route every 20 minutes. (Purple), High The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. 111 service advised me all the information I had given them about my symptoms etc. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Patient Experience Team. Our hospital brings together high-tech state-of-the-art technology for improved If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. We received information from the trust and other bodies monitoring the trust. The hospital trust said concerns related to Mitie's offices. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. The improvements required by the trust were within the grasp of the trust and its leaders. The ED sees approximately 97,000 patients per annum. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Staff provided emotional support to patients to minimise their distress. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. nicholas witchell health, archie griffin college stats, buy now pay later motorcycle parts no credit check,

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